Due Diligence

The following information is provided to assist you with Due Diligence. HSE require you to carry out Due Diligence when procuring non-accredited first aid training for the workplace.

Selecting a first aid training providerSince October 2013 HSE no longer approves or accredits first aid training qualifications or organisations. Claims by a first aid trainer that they are "HSE Approved" or that their qualifications are "HSE Accredited" or "HSE Regulated" are entirely false.

It is now the Employer's responsibility that any first aid training provider they select is competent to deliver that training, and that the training meets a required standard (ie. that it is "HSE Compliant"). To ensure this is the case, there are a number of options available.

Selecting a First Aid Training Provider

Option 1: Choose a first aid trainer that is approved by an Awarding Organisation (AO) and that offers regulated qualifications. How 2 Save A Life C.I.C. is approved by Qualsafe Awards, one of the largest organisations recognised by Ofqual, a non-ministerial government department that regulates qualifications, exams and tests in England. As such, we can provide Ofqual regulated qualifications on request. The advantage to choosing this option is that no Due Diligence is required.

Option 2: Choose a first aid trainer that operates independently of an accreditation scheme, but that is able to prove they are competent to deliver first aid training and have the relevant quality assurance systems in place. How 2 Save A Life offers a range of qualifications that sit on our Self Regulated Framework (SRF). These are closely mapped to Ofqual's Regulated Qualifications Framework (RQF), providing the knowledge, skills and understanding that underpin National Occupational Standards (NOS). Please read on for Due Diligence.

Option 3: Choose one of the Voluntary Aid Societies (VAS) such as St. John Ambulance or the British Red Cross. These organisations are not externally accredited and the qualifications they offer are not regulated. However, they are acknowledged by the HSE as standard setters of currently accepted First Aid Practice, and as such they work to similar standards of quality assurance and assessment principles as accredited providers. Nevertheless, the HSE recommend that companies undertake some Due Diligence when choosing a VAS as their training option.

Self Regulated Framework (SRF)

Accreditation by an Awarding Body is not a requirement to meet Health and Safety Regulations in the workplace. Neither is it a requirement that qualifications be regulated. As such, How 2 Save A Life offers a range of self-regulated first aid courses that meet the same high standards as accredited training, being fully compliant with Health & Safety (First Aid) Regulations 1981 as well as recognising the latest Resuscitation Council (UK) and European Resuscitation Council Guidelines.


There are number of advantages to choosing our Self Regulated Framework including:

  • Lower course costs – Compare prices for accredited and non-accredited qualifications here.
  • More flexible training – We can customise courses to address specific employment or industry needs.
  • Faster certification – We can provide certificates on the day of training.
  • Earlier implementation of updated guidelines from the Health and Safety Executive and the Resuscitation Council (UK) – We often start delivering the latest training before accredited training organisations do!
  • Transparent quality control making Due Diligence checks quick and easy.


Each qualification regulated by How 2 Save A Life C.I.C. is assigned the following descriptors:

  • Awarding Body
  • Level
  • Type
  • Guided Learning Hours (GLH)
  • Contact Learning Hours (CLH)
  • CPD Points
  • Title

Awarding Body

The Awarding Body for our self regulated qualifications is How 2 Save A Life C.I.C., abbreviated to H2SAL for the purpose of qualification specifications, certificates and other documentation.

How 2 Save A Life C.I.C. is a Community Interest Company (No. 08661361) registered in England and Wales.

As an Awarding Body for self regulated qualifications our status is non-accredited.


The difficulty and complexity of the knowledge and skills associated with each H2SAL qualification is indicated by a level descriptor. Our levels are equivalent to that of Ofqual's Regulated Qualifications Framework (RQF).

We currently offer Level 2 and Level 3 qualifications. Achieving a Level 2 qualification is similar to achieving a GCSE at grade A, B or C. Level 3 qualifications are similar in complexity to an A Level.


The Self-Regulated Framework is built upon learning units which require a specific amount of time to complete, referred to as Guided Learning Hours (GLH). Learners can gain two types of qualifications depending on the number of Guided Learning Hours they spend:

  • Awards
  • Certificates

To achieve an Award requires a minimum of 10 GLH.

To achieve a Certificate requires a minimum of 130 GLH.

The Guided Learning Hours required to achieve our Level 2 and Level 3 qualifications classifies them as Awards.

Contact Learning Hours (CLH)

Contact Learning Hours are the minimum number of hours spent by a trainer to support learner achievement of a qualification. Contact Learning Hours are carried in a classroom setting via face-to-face contact with the trainer.

Guided Learning Hours (GLH)

Guided Learning Hours include Contact Learning Hours plus other time spent by the learner in gaining the knowledge and skills required to achieve the qualification. This may include, but not be limited to, activities such as reading course books and handouts, watching instructional videos, and practicing what has been learned during Contact Learning Hours.


A qualification title is the combination of the following descriptors:

  • Awarding Body
  • Level
  • Type
  • Course
  • Framework

For example, a learner who attends a First Aid at Work course regulated by How 2 Save A Life C.I.C. will achieve the following qualification:

Self Regulated Framework


The following qualifications sit on our Self-Regulated Framework:

Level 2 Awards

  • H2SAL Level 2 Award in Activity First Aid (SRF)
  • H2SAL Level 2 Award in Basic Life Support for Adults and Children (SRF)

Level 3 Awards (HSE Compliant)

  • H2SAL Level 3 Award in Emergency First Aid at Work (SRF)
  • H2SAL Level 3 Award in First Aid at Work (SRF)
  • H2SAL Level 3 Award in First Aid at Work Annual Refresher (SRF)

CPD Points

CPD stands for Continuing Professional Development. It refers to the process of tracking and documenting the skills, knowledge and experience that a person gains both formally and informally. It's a record of experience, learning and application.

Each qualification on the H2SAL Self Regulated Framework is assigned a number of CPD points to enable you track the amount of time you spend achieving your qualifications. In its simplest form, each recorded hour spent on any CPD activity will count as a single CPD point. For certification purposes, H2SAL awards learners with 1 CPD point per Contact Learning Hour (CLH).

Due Diligence Checklist

The following questions and answers are provided to assist you with your Due Diligence when choosing How 2 Save A Life C.I.C. as your first aid training provider for Health and Safety purposes.


  • All trainers/assessors have a current FAW certificate.
  • All trainers/assessors have an appropriate training/assessing qualification.

Quality Assurance

  • We have a documented Quality Assurance plan designating an individual to take responsibility for quality assurance, including assessment of the performance of trainers/assessors on an annual basis.
  • The designated person has a current FAW certificate.
  • The designated person has an assessing/verifying qualification.
  • We have a documented Course Evaluation procedure.
  • We have a documented Complaints procedure.

First Aid Practice

  • Emergency First Aid at Work and First Aid at Work courses are taught in accordance with current guidelines on adult Basic Life Support published by the Resuscitation Council (UK), and for other aspects of first aid, in accordance with current guidelines published by the Voluntary Aid Societies or other published guidelines that are supported by a responsible body of medical opinion.

Training Syllabus

  • Course content is available in the Course Syllabus section of each qualification published on our website.
  • Our First Aid at Work course includes a minimum of 18 training and assessment contact hours over three days.
  • Our First Aid at Work Requalification course includes a minimum of 12 training and assessment contact hours over two days.
  • Our Emergency First Aid at Work course includes a minimum of 6 training and assessment contact hours over one day.


Our certificates contain:

  • The name of the training organisation.
  • The title of the qualification.
  • Reference to the Health and Safety (First-Aid) Regulations 1981.
  • The date of issue.
  • Confirmation that the certificate is valid for three years (for Emergency First Aid at Work and First Aid at Work).